Why lenders need ABLE Collection software
Debt recovery process automation
Faster debt recovery, bot-supported processing of first-level queries, and effective segmentation of customers based on various criteria with ABLE Collection.
100% borrower’s profile transparency
Consolidated and comprehensive customer data, seamless integration with third-party databases, and a personalized approach to each customer.
Automated case distribution
Quick and effective resolution of cases, efficient staff management according to case complexity, geographical location, and customer credit history.
Customized query processing
Automated processing of first-level queries, seamless query transfers from bot to human staff for optimal workload distribution, and increase of loan officers’ productivity.
Personalized payment notifications
Higher debt conversion rate due to personalized and automated payment reminding systems. Payment notifications through any communication channels preferred by customers.
Intelligent dashboarding and analytics
Comprehensive and smart dashboarding for improvement of collection efficiency analysis, getting valuable insights on team performance and customer behavior.