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Debt Collection Software

ABLE Collection is an automated debt collection software for banks, retail and SME lending, and invoice collection for enterprises.

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Debt Collection Software

Banks and alternative lenders use ABLE Collection to strengthen their debt collection processes with full automation, precise data, and an AI-powered engine.

2-4 months




8+ years

on the market


industry experts

Empowering enterprises to deliver a superior customer experience

Designing debt collection management software, ABLE Platform™ engineers aim to increase collection amounts, automate collection procedures, and improve customer experience. 

In short, we help businesses to maintain efficiency and profitability by means of debt collection solutions.

Trusted by banks and alternative lenders

Financial institutions use our products to ensure high-quality loan servicing and collection. ABLE Platform™ is end-to-end loan servicing software that is easy to use and support.

Year Established
Team Size

Proven loan collection software

ABLE Collection is recognized by banks and microfinance institutions around the world. Best collection practices as the standard.

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What is ABLE debt collection software?

Our ABLE debt collection software streamlines the collection processes and increases operational efficiency by providing better customer coverage and workflow enhancement. 

ABLE Collection software ensures higher Promise-to-Pay (PTP) rates through routine task automation, allowing loan officers to focus on critical issues to speed up debt recovery.

Increase debt recovery up to 3-4 times with an intelligent omnichannel outbound system embedded in ABLE Collection software.

Debt collection software features

Automated customer segmentation

Intelligent segmentation system for dividing customers into categories and groups by multiple characteristics and factors to reduce bad debt probability.

Staff workflow optimization

Automation of collection process, intelligent customer engagement, and real-time customer data updates to ensure optimal effort and time distribution and better collections.

Fast customer engagement

Omnichannel customer engagement capability made possible with various dialing options for any customer segment to fasten the resolution of collection disputes.

Automate every stage of the lending process in 12 weeks

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Benefits of ABLE loan servicing and collection software

Debt collection automation

Smooth processes from the first connection to the last payment


Integration with any third-party systems and the possibility to add new features in the future

Productivity growth

Improvement of the collection teams’ productivity and an increase in loan repayments

Customer loyalty

Debt collection approach that establishes a positive client relationship


The highest standards of data protection and risk management


User-friendly and intuitive systems

Commercial debt management software solutions

Decision-making strategy development

Debt collection stages automation

Required internal and external integrations

Compliance certificates implementation

Enterprise debt collection software stages automated by ABLE Collection

Depending on the stage, the set of measures and the way of contact with a debtor is gradually changing. ABLE Platform provides debt collection recovery software that automates the 5 stages of the debt collection process.

Pre-collection stage 

  • Selection of the communication type (calls, text messages, or ‘no action’) is determined by the amount of debt and pre-delinquency score.
  • Automated emails, robocalls and text messages. 
  • ‘Welcome Call’ functionality for communication with new customers.
  • Formation of call lists (clients to be called) and exclusion lists (clients excluded from call lists).

Soft-collection stage 

  • Robocalls, emails, and letters reminding debtors of the payment deadline and offering credit management options. 

Hard-collection stage 

  • Referring the case to a specific employee, who chooses the proper action. 
  • Functionality for scheduling personal meetings with debtors.

Collection agencies

  • ABLE Collection combines loans into one package and distributes them among collection agencies. 
  • The system analyzes agencies’ effectiveness and decides which debts to transfer to them in the future.

Legal collection stage

  • Preparation of a set of documents, information exchange, and distribution of debts among collection agencies.

Achieve great results in 12 weeks or less

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Key features of ABLE software for debt management 

  • Daily updates on debt indicators

  • Dashboards for collection managers

  • SMS and email notifications

  • Debt collection reminder templates

  • Third-party systems integration

  • Customer information

  • File management

  • Data input based on communication results

  • Communication history preview

  • Contract data preview

  • Loan amortization schedule preview

  • Debt estimation

  • Adding and activation of new services

  • History of added and activated services

  • Arranging and editing meetings

  • Sampling for data analysis

  • Batch updating

Recognized quality

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